All individuals who are the subject of personal data (i.e. medical records) held by the practice are entitled to copies of the information held about them.
An individual can request this information by making a 'Subject Access Request'. This can be done by making a request in writing, by email or by speaking with us.
To make a Subject Access Request in writing, you can complete a
Subject Access Request Form and send this to the Practice Manager at the following address:
Matthew Haynes
Practice Manager
Heol Fach Surgery
North Cornelly
CF33 4LD
The Practice will reply to a request within one month/30 days of the receipt of the request. The time limit starts from the day after the Practice receives the information needed to identify the patient and/or third party, until the corresponding calendar date in the next month.
The Practice will always verify the identity of anyone making a Subject Access Request before handing over any information.
Please be advised that any requests considered manifestly unfounded or excessive, including repeat requests for the same information, may attract a reasonable fee based on our administrative costs of complying with the request.